Find NDIS PBS

Positive Behaviour Support (PBS) is an evidence-based, person-centred approach funded through the NDIS that helps people with disability who experience behaviours of concern. Rather than focusing only on behaviour itself, PBS seeks to understand the meaning behind behaviour and meet unmet needs through supportive strategies.

PBS aims to improve quality of life, increase independence, reduce distress, and build skills, while reducing the need for restrictive practices.

A behaviour support plan is a personalised document developed by a registered positive behaviour support practitioner for someone experiencing behaviours of concern. The plan is built through assessment, observation and collaboration with the person, their family and their support team.

A positive behaviour support plan typically covers:

Strengthening positive behaviours and personal interests
Understanding the causes of behaviour, including the effects of trauma
Developing proactive strategies to reduce behaviours of concern
Outlining how to respond when behaviours occur

The plan is a working document that is reviewed and updated regularly as the person's needs and circumstances change.

MyCareSpace takes the stress out of finding PBS providers by doing the searching and availability checks for you. We take the time to understand the participant’s behaviour support needs, NDIS goals and preferred service settings, then find suitable practitioners with confirmed availability.

This saves you time, reduces delays and connects you with the right experts sooner.

Timeframes depend on where you live and the complexity of your support needs, but many participants are connected with PBS practitioners within days instead of months.

Because our team actively confirms availability, we help reduce long waitlists and make behaviour support more accessible.

MyCareSpace is free to use for NDIS participants, families and support coordinators. There is no fee to submit a request or to be connected with therapy providers.

The cost of therapy services themselves is billed by the provider in line with NDIS pricing arrangements and the participant’s plan. Our role is to help you find the right provider with availability, without adding additional cost or pressure to your NDIS journey.

Behaviour support practitioners must be registered in their individual right with the NDIS Quality and Safeguards Commission. To become registered, a practitioner must complete an assessment and submit an application demonstrating they are suitable to undertake behaviour support assessments, including functional behaviour assessments, and to develop behaviour support plans.
Once registered, PBS practitioners must also:
• Be supervised by behaviour support practitioners with a greater level of experience
• Provide evidence of their capabilities to the NDIS Commission via a self-assessment
• Maintain their individual registration regardless of whether they work for a registered or unregistered NDIS provider
When using MyCareSpace, you can be confident that the practitioners we connect you with meet these registration requirements.

The PBS practitioner themselves must always be individually registered with the NDIS Quality and Safeguards Commission. However, the provider organisation they work for does not need to be a registered NDIS provider, provided no restrictive practices are being implemented.

If a behaviour support plan includes restrictive practices, only a registered NDIS provider can implement those practices.

Self-managed and plan-managed NDIS participants can choose to use unregistered providers for positive behaviour support, as long as the practitioner delivering the service holds individual registration. Agency-managed participants must use a registered NDIS provider.

PBS is available to NDIS participants who experience behaviours of concern that affect their safety, participation or quality of life. This can include children, adolescents and adults.

PBS involves collaboration with families, carers, support workers and other clinicians to ensure consistent support across environments.

Yes. Support coordinators, LACs and plan managers regularly use MyCareSpace to connect participants with PBS practitioners who have availability.

Our service helps reduce delays, supports urgent placements and saves time for busy coordinators.

Positive Behaviour Supports are funded under "Behaviour Supports" (previously called "Improved Relationships") in an NDIS Plan.
Specifically, this funding should appear as:

• Specialist Behavioural Intervention Support
• Behaviour Management Plan Incl. Training In Behaviour Management Strategies

Positive behaviour support is an evidence-based approach that seeks to understand the reasons behind behaviours of concern and develop proactive strategies to meet a person's needs in better ways. The focus is always on improving quality of life and building skills.

Restrictive practices are interventions that restrict a person's rights or freedom of movement, such as physical restraint, seclusion, chemical restraint or environmental restraint. These are regulated under the NDIS and can only be used as a last resort with strict oversight from the NDIS Quality and Safeguards Commission.

The goal of positive behaviour support is to reduce and ultimately eliminate the need for restrictive practices. If restrictive practices are currently in place, a behaviour support plan must be developed by a registered PBS practitioner, and only a registered NDIS provider can implement those practices.