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Cancellation and Refunds

All subscriptions automatically renew until cancelled. We do not offer refunds. 

Should you decide to cancel a subscription, please notify us in writing providing 7 days notice prior to your subscription renewal date: accounts@mycarespace.com.au or access your payment portal and pause your subscription.

When cancelling a subscription, it will terminate at the end of the current subscription term, however its important to understand your listing will still remain published and we require you to continue to monitor your referral portal.  E.g. If you have a 3 month subscription and cancel after 2 months, the subscription will terminate at the end of the 3 month term.

No refund will occur.

Plan Hero

Our Preferred NDIS Plan Manager

Plan Hero Plan Management is our preferred NDIS Plan Manager because they are independent, specialist Plan Managers who have both lived experience and expert NDIS knowledge. Plan Management is all they do!

Plan Hero helps you keep your funding organised and on track within each funding period, so you don’t overspend or leave funds unused. They make sure providers are paid on time and help you stay on top of your budget. Their team is easy to reach, with clear, direct communication and no waiting on hold (ever).

Plan Hero gives you the support you need to use your NDIS funding with confidence.