Accessing and understanding the NDIS is more difficult for people from culturally diverse backgrounds, so MyCareSpace did a little digging to see what helpful resources we could find for our multilingual community.
NDIS
Resources in Community Languages
The NDIS has a full range of resources available in community languages (Auslan, Arabic, Greek, Korean, Simplified Chinese, Traditional Chinese, Vietnamese) and Easy English.
Language Translation Services for Providers (TIS)
Plan Hero Plan Management - a plan manager that speaks your language
The Plan Hero website has a number of easy to read important NDIS resources about things everybody finds hard in the NDIS. These resources are a must-ready for all participants, support coordinators and providers.
You can translate the entire Plan Hero website into any language you need. Find out how to browse the Plan Hero Plan Management website in your own language.
Health Translations Website
The Health Translations website is and initiative of the Victorian Government and provides health professionals and community members with reliable, accurate, and up to date health and wellbeing information in many different languages.
How it Works
You can search by language or service, and each topic is listed alphabetically including topics such as anxiety, behavioural disorders, housing, children and family services. It allows individuals to search for specific disability related concerns.
Is it just for Foreign Speaking Australians?
No, for everyone! After searching for a certain topic or language it will provide you with a list of resources and languages including an English version also.
NDIS
You can search by topic, e.g. ‘NDIS’ and language e.g. ‘Arabic’ and it will list all resources on the NDIS in Arabic.
See these common searches:
- All NDIS Resources in other languages
- Helpful words when accessing the NDIS
- Making a complaint in other languages
- My NDIS Pathway
Visit Health Translations Websites
The Multilingual Disability Hub
The Multilingual Disability Hub focuses on helping NDIS participants by providing a multilingual hotline and website that provides relevant and accessible information on disability and the NDIS in 14 languages. The directory is searchable on a state basis and not only do they provide information resources but also helplines in various languages.
What Languages Are Included?
Resources and helplines are provided in the languages of Arabic, Assyrian, Bangla, Cantonese, Farsi, Greek, Italian, Macedonian, Mandarin, Nepali, Spanish, Tamil, Urdu and Vietnamese.
How to access this help?
Visit the Multilingual Disability Hub Website
OR
Call a telephone hotline in your language (9am to 5pm AEST):
Arabic
1800 960 972
Available on Monday
Assyrian
1800 960 976
Available on Wednesday
Bangla
1800 961 059
Available on Monday
Chinese (Cantonese)
1800 960 981
Available on Tuesday
Chinese (Mandarin)
1800 960 982
Available on Wednesday
Farsi
1800 961 056
Available on Thursday
Greek
1800 960 975
Available on Monday
Italian
1800 960 973
Available on Friday
Macedonian
1800 960 978
Available on Thursday
Nepali
1800 961 060
Available on Friday
Spanish
1800 960 979
Available on Tuesday
Tamil
1800 961 057
Available on Wednesday
Urdu
1800 961 058
Available on Thursday
Vietnamese
1800 960 980
Available on Tuesday
Please add comments if you have any resources to add!
MyCareSpace resources may be shared provided they are credited to MyCareSpace with backlinks to the original resource.
