How to add staff to your NDIS myplace Provider Portal
Home / Search Resources / How to add staff to your NDIS myplace Provider Portal

How to add staff to your NDIS myplace Provider Portal

Last Updated: July 2026
NDIS

How to quickly add your new staff to your NDIS Provider Portal

As an NDIS provider you will need to give your staff members access to your NDIS Provider myplace account otherwise known as your NDIS Provider Portal so that they can view NDIS Plans and make claims.

There are just 2 steps to give your employees access to your NDIS myplace portal. Find each of them below:

 

How an NDIS employee can request access to an NDIS Provider's myplace account

1. Log into PRODA

 

2. Select Find a Provider.
Screenshot

 

3. Enter the Australian Business Number (ABN) of your Provider organisation and click Search.

Screenshot

 

4. Your organisation should display under Search Results. Select the radio button for your organisation and select Next to continue.

screenshot

NOTE

If your organisation is not listed and it is registered with NDIS, it may be that a Primary Contact has not been set up in myplace. We advise that you contact your organisation to clarify.

If a Primary Contact has been set up, contact NDIA on 1800 800 110 for assistance.

 

5. Select Alternate Contact using the drop down button for the Contact Type field. Select Submit to continue.

Screenshot

Screenshot

If you need to return to the myplace homepage, select Back.

 

7. Your request to access myplace is now sent to your organisation’s Primary Contact for approval. Select MyPlace Dashboard to return to the myplace homepage.

 

 

How an NDIS Provider can approve a myplace Provdier Portal access request

1. Log into PRODA

 

2. Select myplace Provider Portal

Screenshot

3. Select Profile

Screenshot

 

4. Look under My Pending Approvals

NOTE: It only shows if there is an approval pending.

Screenshot

All done. They will now have access to myplace provider portal.

 

MyCareSpace resources may be shared provided they are credited to MyCareSpace with backlinks to the original resource.

FREE service

We help you find Therapies in your area

Therapy, Social Options, Capacity Building

Tap here to start
FREE service

Connecting you with skilled NDIS support workers

We will find you verified providers with immediate availability.

Tap here to start

Share this resource

Therapy Finder – Free Service

Our Connections Team at MyCareSpace are linked in with a range of providers offering telehealth services with availability. Let our team help you navigate the NDIS and find the right service for you.

Get started with Therapy

Let us find you a skilled support worker

Let our Expert Team find you the right support worker: one that has experience with your disability and that you can rely on. It's FREE service.

Find me a support worker

More Resources

Join MyCareSpace

Receive special offers, free webinars, news of providers and services & NDIS updates

* indicates required

By submitting this request you consent to MyCareSpace collecting and dealing with my personal information in accordance with its Privacy Policy.

Plan Hero

Our Preferred NDIS Plan Manager

Plan Hero Plan Management is our preferred NDIS Plan Manager because they are independent, specialist Plan Managers who have both lived experience and expert NDIS knowledge. Plan Management is all they do!

Plan Hero helps you keep your funding organised and on track within each funding period, so you don’t overspend or leave funds unused. They make sure providers are paid on time and help you stay on top of your budget. Their team is easy to reach, with clear, direct communication and no waiting on hold (ever).

Plan Hero gives you the support you need to use your NDIS funding with confidence.